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Neutral Delivery
Improve your overall supply chain cycle time

DHL’s Neutral Delivery service allows shippers to send a dutiable shipment directly to an international customer and bill the duties and taxes to an importer of record. The importer of record and the customer must reside in the same country and that country must be approved for inbound Neutral Delivery. The recipient's copy of the waybill is the only documentation on the shipment delivered to the final consignee.

Benefits:
Neutral Delivery allows shippers to more tightly control inventory and better satisfy their customers through faster delivery and reduced handling/warehousing costs. The importer of record realizes the true benefit of Neutral Delivery, since the importer can import goods at a lower amount than the final resale value, and keep this information confidential from the buyer.
  • The shipper receives improved transit times by shipping directly to the ultimate consignee.
  • Importers can ship goods directly to their customers and reduce cycle times, while keeping customs values confidential.
  • By shipping direct to the consignee, the importer eliminates additional destination transportation, handling and warehousing costs.
  • Customs duties and taxes are based on initial transaction values, not final resale value, which reduces costs for the importer of record.
Note: Your EasyShip® system can be individually configured to print the required Neutral Delivery information on the waybill.