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DHL Express: Stop a Shipment

Shipments that are in the process of being transported fraudulently on your DHL Express Account may be stopped. Also, if you suspect a receiver of ecommerce fraud, our Security Intercept Team can assist you.

Please be advised that only account holders (the owner of the account) can request to have a shipment stopped by security. The Security Intercept Team cannot change an address on any stopped shipments.

Our Fraud Specialists are here to help you. Please provide us as much information as possible to ensure your inquiry can be researched and responded to promptly.
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