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Important Information


Severe Weather Alert – Hurricane Laura

DHL Express is monitoring the impact of Hurricane Laura, which made landfall on August 27 as a major hurricane along the Texas / Louisiana border.
Due to high winds, flooding and storm surge, local DHL pickup and delivery operations may be delayed or suspended in certain areas. The safety of our employees and partners is of utmost priority, and contingency plans have been put in place to minimize the impact of this event on service.

We encourage those within the areas of impact to take all necessary measures to remain safe and heed the warnings of local, state and federal authorities.

The DHL Express International Service Guarantee does not apply for late shipment delivery of DHL Express shipments caused by natural disasters or weather.

We will provide further updates, as available. For the latest tracking information on all DHL shipments, please use the Track Your ShipmentExternal Link / New Window tool at Link / New Window or contact DHL Customer ServiceExternal Link / New Window at 1-800-CALL DHL (1-800-225-5345) for further details.
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