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Important Information


Manual Waybill Distribution Ends November 1, 2019

As of November 1, 2019, DHL will no longer offer manual paper waybills.

Filled out by hand, a manual paper waybill often leads to illegible or incorrectly entered information, or sections that are accidentally left blank. This can cause routing errors that delay on-time delivery. That’s why soon we will no longer distribute manual paper waybills. Instead, we invite customers to ship online using one of our convenient web-based platforms, where our system can assist you in creating a printable electronic waybill. This way, you can ensure DHL has the complete information required to speed your shipment to its correct destination across our network of 220+ countries and territories.

Additional Benefits of Shipping Online:
  • Electronic waybills – this eco-friendly alternative makes shipping easy
  • Upfront pricing and transit times – know your costs and when to expect delivery
  • Secure credit card payments – our online platform protects your information
  • No more data entry fees – no paper, no charge when you ship online
  • A better overall experience – at no additional cost
Ship Online

Note: Although we will no longer be distributing manual paper waybills as of November 1, DHL will continue to accept any packages labeled with your remaining supply.

Additional Shipping Solutions:

DHL eMailShip – Make shipping quick, easy and convenient – using only your email! This suite of reusable DHL forms is ideal for small and medium-size businesses with multiple users and locations. It enables you to receive delivery notifications, book courier pickups and prepare and print DHL waybills, Customs documents and other forms – all via email.
Learn More

DHL On Demand Delivery – This simple online solution puts you in control of how, when and where DHL delivers packages to your home. With ODD, you never have to miss another home delivery!
Learn More
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