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Luggage Forward®: On The Move

Founded in 2004 and headquartered in Boston, Massachusetts, Luggage Forward is transforming today’s travel experience for those who demand the utmost in convenience and unparalleled reliability. By pioneering a straightforward process of door-to-door baggage delivery for travelers within the U.S. and internationally, Luggage Forward helps travelers experience a faster, more relaxing alternative to carrying and checking bags.

The Challenge:

After two years of sending luggage domestically within the U.S., Luggage Forward sought to begin shipping luggage abroad for international travelers. New capabilities were required to develop a predictable, reliable and cost-effective process for shipping personal effects internationally. Luggage Forward needed a provider with experience shipping between a wide variety of country combinations.