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International Checkout: Check-In with Global Success

International Checkout launched in 2003 as a service to bridge the gap between U.S. retailers and international consumers. The Van Nuys, CA-based company provides consumers around the world the ability to order products from more than 1,500 U.S.-based Internet retailers. Customers pay in their local currency with all Customs duties and taxes included and the items are then shipped directly to their door. For four years running, the company has been featured on the Inc. 5000 list of the fastest growing privately held businesses in the U.S. and in June 2012, International Checkout was named the Regional and Local Exporter of the Year at the U.S. Small Business Administration Awards.

The Challenge:

The story behind the success of International Checkout was President and C.E.O., Saskia Chiesa’s ability to seize an opportunity, put systems and processes into place and expand her idea into other markets. “Our whole business is built on efficient logistics,” she says, “And our ability to grow at a breakneck pace has depended entirely on our ability to deliver increasing volumes of orders to an increasing number of markets.” International Checkout needed to partner with a shipping and logistics provider who not only understood their requirements, but would be actively involved in developing new innovations to support their growth strategy, as well.