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Submit a Tracking Interchange Online Request

Complete the below request form to establish an EDI trading partnership.
Fields marked with an asterisk (*) are required.

1. DHL Sales or Account Representative Information


2. Requestor Information
(if different than Sales Rep)


3. Customer Information*


4. Primary Contact Information*

Email Notification? *

Email Notification?


5. Technical Contact Information
(Required if using Cyclone)

Email Notification?

Email Notification?


6. Communications Contact Information*
The Communications Contact will get notification of changes to the IDI format or other changes that DHL may make from time to time. We strongly suggest using a generic email address as it is important that this email address is always monitored and up to date.

Check here if same as Primary

Check here if same as Primary


7. Additional Email Notification(s)

Please provide email distribution list address to be notified when a new ID file has been placed on the FTP mailbox for retrieval. The use of email distribution lists allow customers to modify members of the distribution list without contacting DHL.


8. File Format

Select one format option. Additional details can be found in the IDI Implementation guide. *

Select one format option. Additional details can be found in the IDI Implementation guide.

ISA07, Receiver ID Qualifier ZZ (ZZ is the default)

Note: DHL's ID values:
ISA05: ZZ
ISA06: DHLCSSI
ISA07: ZZ
GS02: DHLCSSI
Please see DHL's SSI Implementation and User Guide for more information.


9. File Delivery Method
Refer to the IDI Implementation guide for more details
DHL recommends the use of secure protocols, such as Cyclone or secure FTP, to transfer sensitive data.

Choose:

Choose:
Files can be transferred systematically through a command prompt or manually using an internet browser.


10. Existing Connection Point

Do you currently receive messages from DHL and would like to utilize an existing communication point?

Do you currently receive messages from DHL and would like to utilize an existing communication point?
If “YES”, please provide information below which will allow us to locate and reuse an existing connection.

If FTP:


11. Account Number(s)*
List the account numbers that require ship status data. Please provide an attachment if you have a large list of account numbers or AID codes.


12. Shipment Status Event Codes

Select one of the options below identifying which shipment status events you would like to receive. Additional details can be found in the SSI Implementation guide.

Select one of the options below identifying which shipment status events you would like to receive. Additional details can be found in the SSI Implementation guide.

Revenue Entry Required?

Revenue Entry Required?

Pick-up Information?

Pick-up Information?

Out for Delivery Information?

Out for Delivery Information?


13. Shipment Type
Select the shipment type(s) for which you would like to receive shipment status information.

Shipment Type

Shipment Type


14. Bill-To Type
Select the bill type(s) for which you would like to receive shipment status information.

Bill-To Type:

Bill-To Type:


15. File Delivery Schedule:
Select the time and frequency that you would like SSI to run and generate an SSI file. Please note the batch can take between 20 minutes to a few hours based on DHL's shipment volume. As a guideline, the frequency of SSI file generation should be equal to the number of times you plan to retrieve the files.

Shipment Type

Shipment Type

Options are:

Mon, Tue, Wed, Thu, Fri:
1A, 3A, 5A, 6A, 7A, 8A, 9A, 10A, 11A, 12P, 1P, 2P, 3P, 4P, 5P, 6P, 7P, 9P, 11P, 12A

Sat:
3A, 5A, 7A, 9A, 1P, 4P

Sun:
6A, 6P

Please indicate agreement *

Please indicate agreement
 
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