Skip to content
Skip to service links: contact, tools, help, the group
Skip to search
Skip to main navigation
Skip to sub navigation
Skip to Footer with links to masthead, print, email a friend and disclaimer

Clearance On Demand

Clearance On Demand is your online tool to quickly and efficiently provide DHL Express missing information necessary for your import shipment to clear Customs.
Step 1:  Select the best way for you to Contact Us now. Call, chat or email one of our Certified International Specialists.
Step 2:  Based on your waybill number, a DHL clearance expert will identify the correct forms or clearance documents that will enable you to quickly provide the information needed to keep your shipment moving.
Step 3:  Select the correct form below, complete and submit to DHL by following the instructions associated with that form.

Thank you for choosing DHL Express. No other carrier has more experience with policies, procedures and operations to ensure compliance with U.S. Customs laws.
Clearance Documents
Choose the form(s) that apply to your import:
Taxpayer Identification Numbers (TIN)
Please review the following information for to identify which identification number you have that is used by the Internal Revenue Service (IRS) in the administration of tax laws and the acceptable form of proof to submit to DHL Express.
If you do not have any acceptable documents, please call the IRS Business and Specialty Tax Line at 1-800-829-4933 and request a search for your TIN.

Preparing shipment documents and not sure what a term means? Search from A-Z in the Shipping Glossary

Contact Us

linkContainerLeft linkContainerLeft
Speak to a Customs Compliance Specialist
Email Us anytime or Call 866-915-5700
Mon – Fri, 7 am to 6 pm EST