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Reach your customers quickly and reliably with our international products.

Do you send large quantities of e-commerce orders or other B2C shipments to customers outside the U.S.? Partner with the global leader in international shipping services. Our international shipping services provide fast, dependable delivery with reduced postage costs.

Parcel International Direct

PARCEL INTERNATIONAL DIRECT is DHL eCommerce's most robust international shipping solution, with all the advantages that e-commerce companies and other direct-to-consumer retailers need to provide great service to their customers. PARCEL INTERNATIONAL DIRECT is currently available to 34+ key markets including Australia, Canada, Japan, Mexico, New Zealand, South Korea and many countries in Eastern and Western Europe.

Features:

  • Direct injection into destination country or region
  • Piece-level visibility to final destination for both you and your consumer
  • Advanced sorting, encoding and routing to secure cost savings
  • Address verification solution with DHL eCommerce Verify
  • Free domicile and non-free domicile options available
  • All customs documentation applied by DHL eCommerce
  • Piece-level invoicing
  • EDI bill-back of duties and taxes
  • Up to $100 USD insurance per parcel
  • Shipment Value Protection coverage up to $100

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Transit Times
Destination / Avg. Transit Days
Canada3-10 Days
Mexico4-5 Days
Western Europe †4-7 Days
Eastern Europe †8-10 Days
Japan & South Korea5-7 Days
China6-8 Days
Australia & New Zealand8-10 Days
† Please see product sheet for full list of countries.

Dimensions & Requirements
Weight / Size Limits - Max
Length42"
Length + Girth79" *
Weight44 lbs. **
* (Length + Girth) shall not exceed 118” for shipments to Canada.
** Heavier maximum weights apply for Canada (66 lbs.).

Parcel International Direct Breakbulk

Are you a U.S.-based company importing your products from Asia, Europe or Canada? Streamline your supply chain and ship directly to your consumers in the U.S., reducing both cost and complexity with PARCEL INTERNATIONAL DIRECT BREAKBULK. It’s an integrated end-to-end solution including pick-up, linehaul, customs clearance and distribution, leveraging our United States Postal Service (USPS) Workshare partnership as a qualified Global Direct Entry (GDE) Wholesaler.

Features:

  • Choice of two delivery service levels worldwide
  • End-to-end tracking and reporting
  • Flexible pick up times for seamless integration with your business
  • Advanced sorting/encoding to secure postal discounts
  • Franking mark applied at our distribution centers
  • Customs clearance to keep your shipments moving
  • Convenient electronic invoicing
  • Purchase postage via net terms - no required prepayments
  • Returns solution available for consumer returns
  • Shipment Value Protection coverage up to $100

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Service Level

STANDARD
4-10 Average Transit Days
Dimensions & Requirements
Weight / Size Limits
Weight15 lbs. max
SizeMin: 4” x 4”
Max: Length + Girth ≤ 50"
Notes
Restrictions: Lithium Batteries (other regulated materials) must be identified and approved, and can only be shipped using Standard service.

Parcel International Standard

Parcel International Standard is a reliable shipping solution for your packages—trusted by online retailers, catalogers and other direct-to-consumer businesses. This end-to-end service provides delivery to over 220 countries and territories, leveraging the strength of our global network and our international shipping expertise.

Features:

  • Choice of two delivery service levels worldwide
  • Milestone tracking worldwide and final delivery scans to key destinations
  • Flexible pick up times for seamless integration with your business
  • Advanced sorting/encoding to secure postal discounts
  • Franking mark applied at our distribution centers
  • Customs clearance to keep your shipments moving
  • Convenient electronic invoicing
  • Purchase postage via net terms - no required prepayments
  • Shipment Value Protection coverage up to $100

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Service Levels


EUROPE
4-8 Average Transit Days
REST OF WORLD
8-14 Average Transit Days
Dimensions & Requirements
Weight / Size Limits - Max
Length42"
Length + Girth118" *
Weight44 lbs. **
* (Length + Girth) shall not exceed 118” for shipments to Canada.
** Heavier maximum weights apply for Canada (66 lbs.).

GlobalMail Packet Plus

GLOBALMAIL PACKET PLUS is an economical shipping solution for lightweight parcels that’s packed with value-added features. This cross-border service includes milestone tracking, up to $100 per parcel in insurance and final delivery scans to 35+ key countries, all at no extra charge. If you ship parcels weighing up to 4.4 lbs., GLOBALMAIL PACKET PLUS is an affordable way to keep your international customers happy.

Features:

  • Choice of two delivery service levels worldwide
  • Milestone tracking worldwide and final delivery scans to 35+ key markets
  • Up to $100 insurance per parcel
  • Flexible pick up times for seamless integration with your business
  • Advanced sorting/encoding to secure postal discounts
  • Franking mark applied at our distribution centers
  • Customs clearance to keep your shipments moving
  • Convenient electronic invoicing
  • Purchase postage via net terms - no required prepayments
  • Shipment Value Protection coverage up to $100

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Service Levels

EUROPE
 
4-8 Average Transit Days
REST OF WORLD
6-11 Average Transit Days
Dimensions & Requirements
Weight / Size Limits - Max
Length23.6"
Width23.6"
Height23.6"
Weight4.4 lbs.
Notes
L + W + H cannot exceed 35.4"
Maximum commodity value: $400

GlobalMail Packet

Meet the perfect match for your lightweight, lower-value shipments to other countries. GLOBALMAIL PACKET is a cross-border shipping solution that enables you to reach over 220 countries and territories reliably and cost-effectively. It’s an economical option for budget-conscious e-commerce retailers, and the ideal delivery solution for merchandise weighing up to 4.4 lbs.

Features:

  • Choice of two delivery service levels worldwide
  • Flexible pick up times for seamless integration with your business
  • Advanced sorting/encoding to secure postal discounts
  • Franking mark applied at our distribution centers
  • Customs clearance to keep your shipments moving
  • Convenient electronic invoicing
  • Purchase postage via net terms - no required prepayments

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Service Levels

PRIORITY
4-8 Average Transit Days
STANDARD
8-14 Average Transit Days
Dimensions & Requirements
Weight / Size Limits - Max
Length23.6"
Width23.6"
Height23.6"
Weight4.4 lbs.
Notes
L + W + H cannot exceed 35.4"
Maximum commodity value: $400

GlobalMail Business

DHL eCommerce offers reliable delivery for your international letters and direct mail. Whether you want to target new customers or communicate to existing business partners worldwide, GLOBALMAIL BUSINESS ensures your correspondence reaches its destination. Direct marketers, nonprofits and financial and academic organizations rely on this shipping solution for international delivery of items such as annual reports, invoices, directories and catalogs.

Features:

  • Choice of two delivery service levels worldwide
  • Flexible pick up times for seamless integration with your business
  • Advanced sorting/encoding to secure postal discounts
  • Franking mark applied at our distribution centers
  • Customs clearance to keep your shipments moving
  • Convenient electronic invoicing
  • Purchase postage via net terms - no required prepayments

Optional Services

These optional services can enhance the success of your shipping program:

Online Tools

Our online shipping tools help maximize the efficiency of your mail program—and your business:

Service Levels

PRIORITY
4-8 Average Transit Days
STANDARD
8-14 Average Transit Days
Dimensions & Requirements
Weight / Size Limits - Max
Length23.6"
Width23.6"
Height23.6"
Weight4.4 lbs.
Notes
L + W + H cannot exceed 35.4"
M-bag service up to 66 lbs.