Import Customer Master File
DHL Express maintains Import Customer Master Files on behalf of regular customers to assist them with Customs import clearance process. This form may be used to create a new file or update an existing file.
- To create a new file by submitting this form, please review and submit acceptable proof of an IRS number
- To support multiple locations with this file, upload an Excel spreadsheet with a name and address for each location
Following are examples of information that may be included in this file.
Please complete the form below to provide DHL contact information and specific import instructions related to the clearance of your shipments. The information provided will be kept on file for future shipments.
Note: Shipments currently in transit are not modified by this form. Support for shipments in transit can be received at Clearance On Demand