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Go straight to the top – We want to hear from YOU!

At DHL Express we are committed to providing high quality service and we strive to get it right the first time, every time! No matter where you are shipping within our global network, we want to exceed your international shipping needs. With that in mind, Greg Hewitt, the Chief Executive Officer of DHL Express U.S., would like to hear your feedback. We appreciate you taking the time to tell us about your experiences with DHL and we promise to respond by the next business day.

Greg Hewitt
Chief Executive Officer, DHL Express U.S.

"As CEO of DHL Express U.S., my greatest responsibility is to you – our valued customer. Your feedback is very important to me. It's how we keep on the right track, maintaining what is going well and improving wherever we have opportunities. I want to personally ensure that you receive the best possible customer experience in the industry."

Email Greg HewittEmail Greg Hewitt
If you need shipping or tracking assistance, or have a general inquiry, please contact our Customer Service team. You can reach Customer Service by calling 1-800-225-5345 or via an online form at our Contact UsContact Us page.
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