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Go straight to the top – We want to hear from YOU!

At DHL Express we are committed to providing high quality service and we strive to get it right the first time, every time! No matter where you are shipping within our global network, we want to exceed your international shipping needs. With that in mind, Mike Parra (Chief Executive Officer, DHL Express U.S.) and Rod Card (Senior Director Customer Service, DHL Express U.S.) want to hear your feedback. We appreciate you taking the time to tell us about your experiences with DHL and we promise to respond by the next business day.

Mike Parra
Chief Executive Officer, DHL Express U.S.


"Your feedback provides invaluable insights – helping us shape future customer experiences."

Email MikeEmail Mike Parra

Rod Card
Senior Director Customer Service, DHL Express US

“My main focus is making sure our customers have the best possible experience with DHL – your feedback is one of the main ingredients I need to make that happen.”

Email RodContact Rod Card
If you need shipping or tracking assistance, or have a general inquiry, please contact our Customer Service team. You can reach Customer Service by calling 1-800-225-5345 or via an online form at our Contact UsContact Us page.
 
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