Skip to content
Skip to service links: contact, tools, help, the group
Skip to search
Skip to main navigation
Skip to sub navigation
Skip to Footer with links to masthead, print, email a friend and disclaimer

Contact: DHL Express

DHL Express support services are customized to meet your needs. Please complete the form below for general inquiries or contact our Customer Service center 800-CALL-DHL.
To manage your DHL shipping account, please select the most suitable Billing Assistance form. Or, receive Technical Support by choosing the corresponding form for your DHL shipping solution.

All fields marked with an asterisk (*) are mandatory.

General Inquiry Type *


If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
We are here to help you, call us if you need immediate assistance.
General Customer Service
1-800-CALL DHL                                        (1-800-225-5345)
This phone number is for customers calling within the United States to schedule a pickup, track a shipment, get a transit time and rate quote, find a drop off location or ask about something else.
Opening Times
Monday - Friday5:00 a.m. – 9:00 p.m. MST
Saturday6:00 a.m. – 5:00 p.m. MST
Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.
Attempted Delivery Notices1-888-273-8876
Billing Assistance1-800-722-0081
Claims Department1-800-273-4530
Clearance On Demand1- 866-915-5700
Dangerous Goods1-866-817-3794
Service Point Partners1-844-697-7377
Technical Support1-800-527-7298
Warfighter Support for DOD and GSA1-888-345-9363
Warfighter Support for Defense Contactors1-877-468-3459
Are You in Another Country?
Our network includes over 220 countries. To speak with a DHL Express Customer Service Representative in another country, please select a country from the drop down menu and click “Go” to receive the local contact information. Or, if you need to reach the United States Customer Service, contact your local DHL Express Customer Service Representative and request them to transfer your call.
For assistance 24 hours a day, please use our self-serve applications for rate quotesExternal Link / New Window, scheduling a pickupExternal Link / New Window, and tracking.
View the United States DHL Express Holiday ScheduleExternal Link

Holiday Schedule

DHL wants to help you stay confident in your service decisions during the shipping industry’s busiest times of the year. We work hard to keep you informed, and to deliver on time, every time.

Important Dates

The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates.

Memorial DayMonday, May 29, 2017
Independence DayTuesday, July 4, 2017
Labor DayMonday, September 4, 2017
Thanksgiving DayThursday, November 23, 2017
Christmas EveSunday, December 24, 2017
Christmas DayMonday, December 25, 2017
New Year’s EveSunday, December 31, 2017
New Year’s DayMonday, January 1, 2018
DHL holiday schedules vary by country and international holidays may have an impact on transit time.

Your Simplified Holiday Solution

If you’re planning on going away for the holidays, take advantage of DHL Express Holiday Hold Service