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Contact: DHL Express

DHL Express support services are customized to meet your needs. Please complete the form below for general inquiries or contact our Customer Service center 800-CALL-DHL.
To manage your DHL shipping account, please select the most suitable Billing Assistance form. Or, receive Technical Support by choosing the corresponding form for your DHL shipping solution.

All fields marked with an asterisk (*) are mandatory.

General Inquiry Type *


If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
We are here to help you, call us if you need immediate assistance.
General Customer Service
1-800-CALL DHL                                        (1-800-225-5345)
This phone number is for customers calling within the United States to schedule a pickup, track a shipment, get a transit time and rate quote, find a drop off location or ask about something else.
Opening Times
Monday - Friday5:00 a.m. – 9:00 p.m. MST
Saturday6:00 a.m. – 5:00 p.m. MST
Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.
Attempted Delivery Notices1-888-273-8876
Billing Assistance1-800-722-0081
Claims Department1-800-273-4530
Clearance On Demand1- 866-915-5700
Dangerous Goods1-866-817-3794
Service Point Partners1-844-697-7377
Technical Support1-800-527-7298
Are You in Another Country?
Our network includes over 220 countries. To speak with a DHL Express Customer Service Representative in another country, please select a country from the drop down menu and click “Go” to receive the local contact information. Or, if you need to reach the United States Customer Service, contact your local DHL Express Customer Service Representative and request them to transfer your call.
For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a pickup, and tracking.
View the United States DHL Express Holiday Schedule

Holiday Schedule

DHL wants to help you stay confident in your service decisions during the shipping industry’s busiest times of the year. We work hard to keep you informed, and to deliver on time, every time.

Important Dates

The following is the holiday schedule for DHL Express operations. No pickup or delivery service is provided on these dates.

Memorial DayMonday, May 28, 2018
Independence DayWednesday, July 4, 2018
Labor DayMonday, September 3, 2018
Thanksgiving DayThursday, November 22, 2018
Christmas DayTuesday, December 25, 2018
New Year’s DayTuesday, January 1, 2019
DHL holiday schedules vary by country and international holidays may have an impact on transit time.

Your Simplified Holiday Solution

If you’re planning on going away for the holidays, take advantage of DHL Express Holiday Hold Service
Tracking More Tracking Options