Tracking Options for DHL Express Shipments

Online Tracking

Online tracking is the fastest way to check the status of your shipment.
No need to call Customer Service – simply use our tracking tool to the right.

Virtual Assistant Tracking

Tracking your DHL packages is easier than ever with virtual assistants, like Amazon Alexa and Google Assistant.

To use Amazon Alexa to track express shipments, enable the "DHL Express" skill in the Alexa Skill Store, and then say "Alexa, open DHL Express."

Use the Google Assistant App on smartphones or smart speakers like Google Home and other compatible devices. Type or say “talk to DHL Express.”

Social Media Tracking

Utilize the popular social media messaging app to quickly and conveniently monitor the status of your DHL packages. Message "track my package" to +1-480-418-5011 on your smartphone.

Advanced Tracking Tools

DHL’s express tracking tools offer you the latest shipment information, in real-time, direct to your PC, mobile phone or handheld device. They are available to all DHL customers, regardless of how shipments were booked or prepared.

DHL eTrack

Track up to 50 express shipments on any email-enabled device, whether it is a PC or mobile phone.

How do I use DHL eTrack?

Create an email and enter your waybill number(s) in the contents--up to 50 at a time. If you've received an email containing the waybill number you want to track, forward it to DHL and our system will automatically find it within the text and send you a reply.

Address the email to track@dhl.com. To send the results to other people, enter their email addresses in the CC field.
Send the message and receive the results via return email within seconds.

All you need to get started is an email application that runs on a PC or other email-enabled device such as a mobile phone or personal organizer and an ISP or network connection.

Need further information or have questions? Contact Customer Service.

Integrated Shipping Solutions

Online web services integration capabilities that provides DHL service availability, transit times, rates, shipment and courier pickup booking along with shipment tracking from over 165 countries around the world.

Learn MoreLearn More

HTML Tracking

Embed DHL’s web coding language into your application. Enable your customers to track their DHL Express shipments while visiting your website.

Please note: Any change to DHL's tracking application may cause your application to fail, so please use this option at your own risk. DHL reserves the right to change the tracking application as necessary.

The following HTML tracking sample enables you to insert a single waybill number into a tracking field and submit the request via your existing web page. This link takes you to the DHL tracking screen, automatically populating the shipment information.
<html>
<head>
<title>DHL - Track By Tracking Number</title>
</head>

<body>
<form name="form1" method="get" action="http://www.dhl-usa.com/en/express/tracking.html?">
< input type=hidden name=brand VALUE="DHL">
<input type="text" name="AWB" size="10"><br>
<input type="submit" value="Submit"><br>
<input type="reset" value="Reset">
</body>
</html>
All other tracking options (Tracking by Reference, Email or Delivery Signature) can be supported with this method.

Utilizing the query string method, you can request the tracking pages without having to manually enter the numbers within the browser page.
Please note: URL tracking is not available for Tracking by Number with Email Reply.

Notes:

? is required to enable the query string
Use & to delimit multiple query string keys
Use = to associate values to query string keys

Please note: All examples in this document are not intended to be actual or real requests.
Below are samples of using the query string method for Tracking.
Single tracking number queries:
http://www.dhl-usa.com/en/express/tracking.html?brand=DHL&AWB=2121212100
Multiple tracking number queries:
http://www.dhl-usa.com/en/express/tracking.html?brand=DHL&AWB=2121212100,234567898,12232321332
Reference and Delivery Signature tracking queries:
http://www.dhl-usa.com/en/express/tracking/shippers_reference.html?fromDayValue=05&fromMonthValue=03&fromYearValue=2015&shipperReference=shoe
&toDayValue=20&toMonthValue=04&toYearValue=2015

For additional assistance contact DHL Technical Support

Tracking

Java Script is required to provide tracking results. Please enable Java Script in your browser.

Tracking code

Enter your tracking or waybill number(s)

More Tracking Options

Monitor Shipments and Setup Alerts Monitor Shipments and Setup Alerts

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Now available for more deliveries worldwide. When documented confirmation of delivery is required, just click on the Get Proof of Delivery link for the shipments you track. Or:

Get up to 25 Proofs of Delivery at OnceGet up to 25 Proofs of Delivery at Once

More about Electronic Proof of DeliveryMore about Electronic Proof of Delivery