DHL time definite import services allow you to import goods from
virtually anywhere in the world by a specific time or by the end
of the next possible business day. Take greater control of your
imports by consolidating all of your document and non-document
shipments and billing into one easy-to-use import account with
one company and one invoice in one currency. There is no faster,
simpler way to manage your imports. Let DHL take care of all the
details from door-to-door and everything in between.
TIME DEFINITE IMPORT EXPRESS SERVICES INTO THE U.S.
DHL IMPORT EXPRESS 10:30
Time-sensitive: guaranteed delivery next possible business
day by 10:30 a.m.* (service available as of Oct. 11, 2010)
DHL IMPORT EXPRESS 12:00
Time-sensitive: guaranteed delivery next possible business
day by 12:00 noon* (service available as of Oct. 11, 2010)
A “doc“ shipment is a non-dutiable document shipment. A “non-doc“ shipment is a dutiable
commodity – duties and taxes have to be paid. Classification of “doc” and “non-doc” may vary by country
and commodity – please call Customer Service at 1-800-CALL DHL.
Shipping Directly Between Two Countries (outside of the U.S.)
You can also use your Import Express Account for third-country movements (document and non-document
shipments moving between two countries outside of the U.S., but billed in the U.S.).
Third-country movements save you time and money by eliminating the need for storage and additional steps
in your supply chain, ultimately reducing time in transit. Plus, neither the shipper nor the consignee
needs to have a DHL account number.
TIME DEFINITE THIRD-COUNTRY MOVEMENT SERVICES
Third-Country Movements by 9:00 a.m.
Time-sensitive: guaranteed delivery next possible business
day by 9:00 a.m.* (service available as of Oct. 11, 2010)
Third-Country Movements by 12:00 NOON
Time-sensitive: guaranteed delivery next possible business
day by 12:00 noon.* (service available as of Oct. 11, 2010)
Third-Country Movements by END OF NEXT POSSIBLE BUSINESS DAY
Delivery by end of next possible business day.
Certain restrictions apply. DHL Import Express Services are subject to terms and conditions referenced on
the waybill of the country of origin, which shall govern each shipment.
* A money-back guarantee applies to DHL IMPORT EXPRESS 10:30, DHL IMPORT EXPRESS 12:00, or a third-country
movement (9:00 a.m. or 12:00 noon) where DHL will, upon request, provide either a credit or refund of the
transportation charges paid by customer if the shipment is delivered later than DHL’s published delivery
commitment. The availability of all time definite services is determined by destination postcode or city
name. These services are not available to and from all areas. To find out the DHL Express services available
in your destination area, please contact Customer Service at 1-800-CALL DHL. Services available Oct. 11, 2010.
Money-back guarantee does not apply to DHL IMPORT EXPRESS WORLDWIDE or third-country movements scheduled for
end of the day delivery.
One import account number allows you to import into the U.S. and move shipments directly between two countries (account number is established prior to shipping).
Using only DHL saves time and reduces administration costs for all of your imports.
Import shipments of virtually any size or weight into the U.S. from 214 countries and territories.
Benefit from the world’s largest express global delivery service with more experience shipping from more international destinations than any other carrier.
State-of-the-art DHL hubs around the world from Shanghai to Cincinnati allow your shipments to move at full-speed.
Our pioneering Quality Control Center in Cincinnati, combined with 5 others around the world, allows us to coordinate information worldwide 24/7.
We monitor 90,000,000 global checkpoints daily to spot crisis situations that might impact your shipment.
Receive detailed shipment data using our online invoicing tools (including date and time of delivery, customs documents, waybills, service changes, costs and more).
Charges below are billed by DHL and apply for specific types of shipments only.
(document = d, non-document = n-d)
CHANGE OF ADDRESS (d, n-d)
A $11.00 service charge will be assessed by DHL when the consignee or
shipper requests a change of address for shipment delivery.
CUSTOMS GENERAL ORDER ENTRY PREP (n-d)
DHL will apply a service charge of $50.00 for the preparation, entry and submission
of a General Order entry upon the importer's request. Otherwise this service charge is
incurred when a shipment has met any of the following conditions:
The shipment has been in the warehouse for longer than 20 calendar days.
Repeated calls have been made to the importer for information necessary to
complete clearance of the shipment.
No action has been taken by the importer within the required time line, as defined in Customs
Border Protection 19 CFR 127.4.
FUEL SURCHARGE (d, n-d)
A variable percentage is applied to the transportation charge of each shipment to offset the
volatility of the cost of fuel used in the transportation process. The fuel surcharge is indexed
to the USGC kerosene-type jet fuel index. For more information consult the Current Indexed Fuel
Surcharge by
clicking here.
MULTI-LINE ITEM ENTRY (n-d)
A service charge of $3.00 per line item will be assessed for multi-line item entries with more than
five lines, for example one shipment with multiple products or multiple invoices. All products require
identification and must be classified under separate harmonized tariff numbers.
STORAGE CHARGES (n-d)
The storage charges will take effect for all Broker Turnovers on the third business day after the date
of freight arrival or broker notification, whichever is later. A service charge of $31.00 per day
will be assessed for storage.
Charges below are billed according to U.S. federal regulations and apply for
specific DHL shipments only.
(document = d, non-document = n-d)
ADDITIONAL DUTIES ASSESSED (n-d)
Variable duties may be applied by U.S. Customs after the initial customs entry when
estimated duties were paid or when an entry is audited causing a change in the duty owed.
These charges will appear on the DHL duty invoice.
CUSTOMS DUTY (n-d)
Duty is applied by U.S. Customs at the time of initial entry and varies depending on
contents and origin of shipment. These charges will appear on the DHL duty invoice.
FISH & WILDLIFE APPLICATION LICENSE AND PERMIT CHARGE (n-d)
F&WS requires a license to import specific commodities. There is a $100.00 application
charge per permit. Permits must be renewed annually.
FISH & WILDLIFE INSPECTION CHARGE (n-d)
F&WS has additional regulatory requirements for certain commodities. A $55.00 Fish &
Wildlife inspection charge is applied to all commercial shipments based on commodity.
FISH & WILDLIFE OVERTIME CHARGE (n-d)
A $60.00 overtime charge per shipment will be applied by the F&WS if the customer
requests clearance outside of the F&WS normal working schedule.
GENERAL ORDER WAREHOUSE CHARGE (n-d)
If a shipment has been in the DHL warehouse longer than 20 calendar days and an attempt
has been made to contact the importer for the information necessary to complete clearance of
the shipment, a variable customs and storage charge will be applied by the General Order Warehouse.
INTERNAL REVENUE TAX, ANTI-DUMPING DUTIES, AND COUNTERVAIL DUTIES (n-d)
A variable tax is applied by the U.S. government for such things as alcoholic beverages and
tobacco products, as well as additional duties for Anti-Dumping and Countervail. These charges
will appear on the DHL invoice.
MERCHANDISE PROCESSING (n-d)
Merchandise Processing is a Customs-imposed service charge paid by all Brokers on formal entries.
The rate is 0.21% of the net entered value with a minimum of $25.00 and a maximum of $485.00 per shipment.
