DHL is committed to providing our industry-leading international express delivery services in full compliance with US
laws and regulations. Accordingly, we are augmenting our processing requirements for shipments going to countries
where U.S. economic embargoes are in effect. As a result, there will be an additional charge to cover these security
and processing measures for shipments to these countries.
In addition to the standard shipping charges, a Restricted Access Country service charge of $100 per shipment will
apply for shipments to countries where U.S. economic embargoes are in effect, which currently includes:
Burma (Myanmar), Cuba, Democratic People’s Republic of Korea (North Korea), Iran, Sudan and Syria.
It is a requirement to be pre-approved by DHL to ship to the above mentioned countries. The approval must be
obtained from our Trade Compliance team and needs to take place before the shipment is picked up or tendered to
DHL. Because U.S. economic embargoes apply to shipments between the U.S. and the above countries, exporters
must possess the required export licenses or qualify for legal exemptions under applicable laws and regulations
(see websites below for more information).
The service charge and new pre-approval policy are both effective as of April 4, 2010. On this date, DHL will no
longer export shipments for customers to the countries noted above, unless pre-approval is obtained first through
our Sales department, who will coordinate with our Trade Compliance Team. Upon pre-approval, shippers will be provided
with a process for getting an updated EasyShip customer shipment system that allows shipping to these countries.
To initiate the pre-approval process, or if you have any questions about the Restricted Access Country service changes,
contact your sales representative, or call us toll-free at 1-800-225-5345.
Further information from the U.S. Government on what is allowable under the U.S. Embargoes can be found at the
following websites:
